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Security Center

Stay Alert: Protect Yourself from Bank Text Scams

Text messaging is a fast and convenient way to stay connected, which is why it has become a favorite tool for communication—not just for consumers, but unfortunately, for scammers too. In fact, according to the Federal Trade Commission (FTC), text scams led to $330 million in reported losses in 2022 alone.

At Machias Savings Bank, we’re committed to helping you protect your hard-earned money. Understanding how these scams work and how to spot them can make all the difference in keeping your finances safe.

How Do Bank Text Scams Work?

Fraudsters often send text messages that appear to be from a legitimate financial institution, claiming:
• An unauthorized transaction has been made on your account.
• Your account has been locked or compromised.
• You need to verify a recent purchase.

These messages are designed to create panic and urgency, pushing you to click a link or respond immediately. Once you do, scammers may steal your personal information or install malware on your device.

Will Machias Savings Bank Contact You by Text?

Yes! Machias Savings Bank may use text messaging to send:
• Security alerts to help verify your identity.
• Account notifications such as balance updates or payment reminders.
• Marketing messages about special offers and services (only if you’ve opted in).

However, we will never ask you to share personal information, passwords, or verification codes via text. If you receive a suspicious message claiming to be from us, do not respond—contact us directly.

Watch Out for Spoofing Scams

Scammers use “spoofing” to make messages look like they’re coming from a legitimate bank number. To stay safe:

How to Spot a Fraudulent Bank Text

Here are key red flags to watch for:

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Confidential Details

Your bank will never ask for confidential details like account numbers or passwords via text.

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Unfamiliar Link or Number

If a message asks you to click an unfamiliar link or call a number that isn’t listed on your bank’s official website—don’t do it.

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Urgent Language

Beware of urgent language pressuring you to act immediately.

What Should You Do If You Receive a Scam Text?

1. Do not reply. Even responding with “STOP” can signal scammers that your number is active.
2. Delete the message immediately.
3. Contact us directly at a trusted number if you’re unsure about a text.
4. Report fraudulent texts to the FTC at reportfraud.ftc.gov.

If You Fall Victim to a Scam

If you believe you’ve shared personal information with a scammer:

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Contact Us

Contact us immediately at 866-416-9302 or by chat at machiassavings.bank so we can help protect your account.

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Strengthen Your Login Credentials

Change your passwords and enable multi-factor authentication if available.

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Monitor Your Accounts

Monitor your accounts closely for unauthorized transactions. The MSB Mobile App is by far the easiest and most secure way to review account activity.

We’re here to help you reach your goals and protect your financial future. If you ever have concerns about a text message claiming to be from us, don’t hesitate to reach out. Your security is our priority!

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Our ATMs and Online Banking will be down for a system upgrade: Saturday, April 26 at 9:00 PM – Sunday, April 27 at 8:00 AM

During this time, you won’t be able to access these services, so please plan ahead for any transactions.
We appreciate your patience while we make improvements to serve you better. Thanks for banking with us!