Lost or Stolen Card
If you need to report your ATM, debit, or credit card lost or stolen, please contact us as soon as possible so we can take the necessary steps to deactivate your card and prevent losses.
Security Center
Card Deactivation Scam
This scam usually begins with an automated phone call, though rarely, the call may be from a live person. The automated message advises you that your credit or debit card was canceled, deactivated, or is otherwise no longer usable. The purpose of doing this is to get you so worried that you act very quickly to fix the “problem” before doing a little investigating. Scammers know that we do most of our shopping these days with plastic, so an issue with one of our cards could spell huge problems for days. Who wants to go shopping only to have a card declined, especially during the busiest shopping days of the year? Always do some homework before acting on an unsolicited phone call.
Tip 1
Important Note
This Card Deactivation Scam is different from the Machias Savings Bank practice of protecting you from unauthorized use of your debit or credit card. When we authorize a fraud specialist to contact you after a possible suspicious transaction, they will simply ask you to verify a specific recent purchase. They will never ask for your PIN or debit card number or any other account information. You will not be told your card has been deactivated.
